Overview

I'm currently working as an independent Design Consultant based out of San Francisco specializing in the areas of interaction design and service design.

Contact me at jeff at howardesign dot com.

Education

Carnegie Mellon University, School of Design.
M.Des in Interaction Design.
4.0 cumulative GPA.
Pittsburgh, PA.

Missouri State University.
BFA in Graphic Design.
Springfield, MO.

Design Experience

Howardesign Consulting

Lead designer and researcher with expertise consulting on projects for start-ups and non-profits and collaborating with design consultancies on web, mobile, consumer electronics and service design projects.

Cooper

Design Consultant with experience conducting and documenting research for financial, enterprise and consumer electronics clients. Also led the re-design and documentation of software for a hand-held medical device.

Smart Design

Interaction Designer responsible for the planning, design and documentation of digital and physical interfaces, including work for Fortune 100 clients. Also responsible for the planning, execution and analysis of design research.

CMU School of Design

Designer for the DMM Transformation project, a collaboration with the United States Postal Service to evangelize user-centered design principles within the organization. Responsible for conducting user tests of architecture and form as well as the management of typography and design across the print and electronic versions of the 1,500-page Domestic Mail Manual.

iMarlin (formerly Modus Design)

Interactive Designer responsible for the concept, design and production of new media applications, websites and CD-ROMs. Responsible for initiating user-testing protocols and coordinating new media teams. Also responsible for the research and implementation of DHTML and other new media standards, including usability and interaction guidelines.

D3 Design

Designer responsible for the design and production of one- two- and four-color publications. Responsible for the coordination of new media teams and establishing new media standards. Also responsible for the management of multiple clients.

Teaching Experience

CMU School of Design

Instructor for Computing in Design. Taught a graduate- and undergraduate-level course introducing designers to fundamental concepts of programming.

SMSU Department of Art & Design

Instructor responsible for the development of lesson plans and the instruction of Sophomore- and Senior-level courses including:
Design 497 - Design for New Media.
Design 210 - Introduction to Computer Graphic Design.
Design 202 - Graphic Design Systems.

Professional Skills

Experience leading interdisciplinary design teams.
Design research methods including:
  • Field Observation
  • User Interviews
  • Card Sorting
  • User Personas
  • Generative Prototyping
Superlative craft and attention to detail.
Strong typographic sensibility across print and digital media.
Command of multiple scripting languages.
Unbounded curiosity.

Interests

Sleight of Hand Magic
Physical Computing
Cycling

References available upon request